Frequently asked questions

1. What is SMS?

SMS is the short form of Short Message Service. This is the way to send short text messages directly to mobile phones. A SMS message has a maximum length of 160 characters.

3. What is DND?

Mobile numbers which is registered with NDNC registry called DND numbers.

5. What are the advantages of your SMS service?

We provide methods to send SMS (messaging) one by one or in bulk. Low Per Message Cost, Zero up front cost and Fast Delivery are some of the key advantages of our SMS Service.

7. How do I confirm the message delivery?

You can view and download detailed message delivery reports from my sms mantra panel.

9. Do you charge any monthly charges or start up fees?

It is FREE to register and you only need to pay for sms credits.

11. What is the payment method?

We have following payment method.

  • Account transfer
  • Cheque/NEFT/IMPS
  • Cash
  • Paytm
  • PhonePe
  • Google Pay
  • UPI

13. Can i get trial before purchase any package?

Sure you can take trial before purchase of any SMS pack if you have registered DLT number and Template ID

15. Customer support time for existing users

If you face any of issue or problem you need any help we are happy to help you within 08:00 AM to  09:00 PM (13 Hours per day)

2. What is promotional sms?

Send promotional/informative messages to contacts. You have to send from DLT approved header and message will not be delivered to DND numbers

4. What is transactional sms?

Send only informative messages to known contacts like employees, students, school customers, members, etc.

6. What all location can deliver the SMS?

We deliver the Messages to all the location operators service provider across the nation India.

8. Can we send sms in other language?

Yes you can send sms in other language like Hindi, Marathi, Punjabi, and Bengali etc called Unicode SMS. You need to select Unicode option.

10. Is there a minimum monthly purchase required?

No, there are no minimum monthly charges. Simply purchase credits whenever you need more.

12. How Much time will take to get package activated ?

On working days from Monday To Saturday activation will be done within 1 hour

On non-working days or any holidays activation time will be done within 4 hours

you can request to our support team on +91-9811740886 you will get your package activated within 30 minutes after purchase.

14. what is your refund policy?

Once you purchase any of our service you can change your plan or packages but once packages allotted with your unique user id or password their is no refund option

16. What is the process of account creation after payment?

Once you done your payment you need to share the receipt with us then you need to mail us your KYC Detail along with mentioning your willing that you want to use this SMS service for promotion / transaction propose and assuring this SMS will not be used any spam/illegal activities  in you business (Any govt id Proof with photo, name and address or a Declaration mail)  for account creation.

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